Policies Updated 7/28/2021
All eligible discounts must be applied at time of registration. Discounts are applied per student. Discounts cannot be applied retroactively.
Invoices under $300 are due in full at time of registration. Invoices over $300 have the option to pay in full or pay a deposit of $300 to confirm registration. Patrons opting to make a deposit have two options for paying off the remaining balance: 1) Make payments on this invoice of a minimum $300 at your convenience until the invoice is paid in full. 2) REQUEST a bi-weekly payment plan. **For fall only registrants; balances must be PAID in FULL by September 9, 2021. For fall & spring registrants; balances must be PAID in FULL by May 8, 2022. Invoices showing PAID IN FULL/$0.00 balance, are sent as a receipt of payment and confirmation of your registration.
For program withdrawals, the patron will receive a refund of their full payment until 4 weeks prior to the start date or audition deadline. For program withdrawals after 4 weeks prior to the start date or audition deadline and before the program has begun, the patron may receive a partial refund or a full credit of their payment to use towards future programming. Refunds and credits are not given after the audition deadline has passed unless the program does not run. In the event a patron or dependent falls ill, becomes injured or does not possess necessary skills, inhibiting his or her ability to participate in or continue participation in a program, a pro-rated refund may be given based upon the date of the refund request. Documentation (i.e. doctor's note) is requested for illness and injury claims. In the event a patron requests a refund due to level of service or other legitimate factors, the patron will be asked to submit the request in writing citing the reason for a refund. Discretion of the validity of the refund is at the discretion of The Spark, after the program begins. If a refund is authorized, the appropriate amount will be refunded via the original form of payment. No exceptions.